HVAC Warranty Claims Coordinator Dashboard

JM

Jessica Miller

Warranty Claims Coordinator

New Claims

12

This Week

Claims In Progress

28

Approved Claims

15

Pending Documentation

8

Recent Claims

Claim #	Customer	Issue	Status	Submitted
#12345	John Smith	No Cooling	In Progress	05/10/2024
#12346	Lisa Turner	Compressor Failure	Pending	05/09/2024
#12347	Mike Johnson	Coil Leak	Approved	05/08/2024
#12348	Sarah Lee	Fan Motor Issue	Rejected	05/07/2024

Tasks & Reminders

Follow up on pending documents
Verify parts order with supplier
Schedule technician inspection

Parts Order Status

Claims Overview

Warranty Claims Stats

Avg Claim Processing Time:

5.2 Days

Approval Rate:

68%

Rejection Rate:

18%

Claims Pending Over 14 Days:

6

Technician Appointments

February 2026

Today:

10:00 AMService Call: Johnson HVAC

2:30 PMWarranty Inspection: Turner