AS
Alex Smith
Support Agent
Tickets Solved
42
Avg. Handle Time
3m 15s
CSAT
96%
Open Tickets
8
Active Ticket Queue
| Ticket ID | Priority |
|---|---|
| 745-38292 | High |
| 745-38291 | Medium |
| 745-38290 | Low |
| 745-38289 | High |
Ticket Resolution Rate
Alex Smith
Support Agent
42
3m 15s
96%
8
| Ticket ID | Priority |
|---|---|
| 745-38292 | High |
| 745-38291 | Medium |
| 745-38290 | Low |
| 745-38289 | High |